FAQS

Think of credits as your editing currency:1
Credit = 1 Long-Form Video (YouTube, podcasts, tutorials)
1 Credit = 4 Short-Form Videos (TikToks, Reels, Shorts).
Use them in a month. Credits don't roll over to next month

Absolutely. We’ll repurpose your long-form videos into scroll-stopping shorts – captions, hooks, and trends included.

Yes! Our Full-Time Editor plan is perfect for agencies scaling client content without hiring headaches.

We can edit any kind of online video from Facebook ads, instagram videos, to our speciality, YouTube videos.
We also edit commercials, real estate videos, and online course videos.
We do have limitations though and they are:
– Finished videos over 20 minutes long will require more than 1 to 2 day turnaround time.
– We can’t do voice overs.
– We can’t create 2D and 3D animations.
– Subtitles do cost extra ($95/month for all plans)

Our turnaround time is 1 – 2 Days and our revisions are 1 business day. But if your project is complex we might ask for additional hours.

The short answer is…depending on your video request frequency and revision request frequency you can get 8-10 videos back a month!
Let me explain…Our editors are super fast. We offer a 2 business days turnaround time and we will work on one video of yours at a time.
When we finish that video we start on the next one. Feel free to upload 4, 5, 6 videos to us at a time. We’ll build a queue and start editing the first video in the queue.

You will get free storage up to 100GB with us. All you need is a free Google email account.After you signup, we will share a dedicated folder with you.Your shared folder will have a few folders in it.
One folder is called “Raw Footage.” Anytime you want to make a request simply create a NEW folder inside that folder.
Title that new folder with the date and just backdate each if needed.
Then place your video files in there. If you have B-roll simply create a B-roll folder and so on and so on. Just be organized, that’s all.

After payment, you will be redirected to create an account on our client – editor portal. There you just need to complete your profile that includes a few questions about your brand and style of video.
We will then match you with your editor within 8 hours and send you a welcome email with a shared Google drive folder link where you can upload to.
You’re all setup and from on
just…Follow three simple steps here.
1. Upload your videos to a dedicated Google Drive or share a link where the footage is already uploaded to.
2. Complete your video request from inside of Portal. Your dedicated Editor will take that card from there and you will see it going from different phases of editing, Assign → Editing → Quality check → Submission.As soon as our editor is done with your video, you will get an email from our system with a download link to the video.
There you can ask for any revisions you’d like using a timestamping comment system.

You will have direct access to your editor through email. The more seamless way to communicate is through The Vidchops Portal.
Once you make your purchase, you’ll automatically be redirected to a form where you will create an account to our Portal where you can request video edits and collaborate with your editor through comments. You’ll also receive an email from your editor within 24 hours of signing up.
Like I said, you can always communicate with them through simple email too.
Portal is a simple project management tool that will enable you to:
– Submit video editing requests.– Provide feedback on the card through description to your editor.
– Obtain a video link to download it from Dropbox.
– If you want any revisions you can just make a timestamped comment in the portal, 🙂.
Your editor will read those revision comments and will make changes accordingly.

Yes, we do color grade but this is basic color grading. We can tone your footage, fix basic white balance problems, exposure problems etc. But we will not go into masking and more complex gradings. Our clients love how we color grade their stuff though, they tell us in testimonials!

Closed captions are included in both the VidChops Weekly and VidChops Pro plans. Please note, this is for repurposed shorts only and not long form YouTube videos.

Yes we can. We can include your B-roll or we can add b roll from our stock footage library. All you have to do is request it. We also have access to a large royalty-free music library. That is also included in each of our plans.

Yes, You can upload 60 min of raw footage and the video deliverables should be less than 20 minutes long otherwise we will require
more time than 1 to 2 days to complete it. 
There are some exceptions such as video podcasts that require minimal editing and are long than 20 minutes. 
We can still deliver those in 1 to 2 days.File size in total per order must also not exceed more than 40GB otherwise we'll need more time to edit as well.
For any custom query please send us an email at [email protected].

Our editors work on FCPX and Premier Pro. This is another thing that separates us from our copycats and allows us to include way better CTA’s, callouts, and other animations.

Your dedicated editor will follow all you branding guidelines and will make sure to make your videos better than your current ones.

Yes we offer 50% commission on the front end. We also offer recurring commissions for special affiliates. Please send us an email at [email protected]

It means no complex 2D and 3D animations from scratch. We can’t create the footage for your project from scratch. We will provide text animations and calls to action though.

Yes! and this is how it works. We will edit your video in standard 16:9 format. Once you approve the video, we will repurpose that video to a vertical format without any additional cost for you to post as Instagram Reels, Facebook Reels, YouTube Shorts, and/or TikToks.  We offer 2 free repurposed videos per edit. Depending on what you want this may take another 24 hours for these separate versions.

Our editors train our editors on how to do this and it’s really our secret sauce. We know you only want the clips where you look your best and that’s exactly what we’re going to include. This objective eye helps to improve the quality of your final videos.
We also ask you all the right questions in your on-boarding process to learn what you’re looking for and then we will take that and improve upon it. Remember, we offer unlimited revisions as well so if there is ever a small change you want to be made we can do that.

Yes! We have edited well over 10,000 videos at this point, but here are a few of those examples: https://vidchops.com/our-portfolio